FAQ
Q1: What services does ExLab 2.0 offer?
A1: ExLab 2:0 provides a variety of photography services, including fashion shoots, portrait sessions, beauty product photography, creative projects, commercial photoshoots, videography. We also offer studio rentals for photographers and brands.
Q2: How can I book a session at ExLab Photostudio?
A2: You can book a session easily through our website. Select your preferred date, time, and service type. Payments are processed securely via Acuity.
Q3: What is included in a standard photo session package?
A3: Our standard package includes a pre-shoot consultation, studio time, access to professional lighting and infinity cove. Additional services like hair and makeup, styling, or extended studio time can be added upon request.
Studio Rental Questions
Q4: Can I rent the ExLab 2:0 studio for my own projects?
A4: Yes, our studio is available for rent to photographers, videographers, and creatives. You can choose two hours, half-day or full-day rental options, with full access to our equipment and infinity cove.
Q5: What equipment is available for use at the studio?
A5: We offer professional-grade equipment, including studio lights, softboxes, reflectors, tripods, and a variety of props. Let us know your specific needs when booking.
Preparation and Logistics
Q6: How should I prepare for my photo shoot?
A6: Bring multiple outfit options and any props you'd like to use. If you’ve booked makeup or styling services, arrive with a clean face and hair. For product shoots, ensure your items are clean and ready for photography.
Q7: Where is ExLab 2.0 located, and is parking available?
A7: We are located in Northeast London, with easy access via public transport. We have specific parking places available for our clients.
Custom Projects and Special Requests
Q8: Do you offer custom photo packages for events or commercial projects?
A8: Yes, we offer tailor-made packages for events, branding, and commercial shoots. Contact us for a personalized quote.
Q9: Can I bring my own photographer or creative team?
A9: Absolutely. You’re welcome to bring your own team. If needed, we can also provide professional photographers, makeup artists, and stylists.
Payment and Pricing
Q10: How much does a photo session cost at ExLab 2.0?
A10: Prices start at £160 for standard packages. Custom pricing is available for larger projects. Visit our pricing page for more details.
Q11: What payment methods do you accept?
A11: We accept credit and debit cards, PayPal, and Stripe transfers. Payments can be made securely through our booking system.
Q12: Do you require a full payment for bookings?
A12: Yes, a 100% deposit is required to secure your booking. The balance is due on the day of the session. Deposits are non-refundable but transferable if you reschedule.
Post-Shoot
Q13: Can I request additional edits or retouching?
A13: Yes, additional retouching is available for an extra fee. Let us know your specific requirements.
Additional Services
Q14: Do you offer hair and makeup services for shoots?
A14: Yes, we work with professional hair and makeup artists. These services can be added when booking in advance.
Q15: Can you help with concept development and styling?
A15: Absolutely. Our creative team can assist with concept development, styling, and mood board creation to bring your vision to life. This service is included in premium packages or available as an add-on.